Derby & Burton Hospitals Charity accessibility statement

Last updated: 22 April 2026

Our commitment to accessibility

At Derby & Burton Hospitals Charity, we believe everyone should be able to use our website with ease, regardless of ability or the technology they use to access it. We are committed to making our digital content as accessible and inclusive as possible, and we continually work to improve the experience for all visitors.

This statement applies to content published on www.dbhc.org.uk.

Conformance status

This website has been designed and built with the aim of meeting the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. While we strive to meet these standards across the entire site, we recognise that some areas may not yet fully conform. Where we are aware of issues, we have listed them below along with our plans to address them.

This statement should not be read as a guarantee of full WCAG 2.2 AA conformance. Accessibility is an ongoing process, and we are committed to identifying and resolving issues as they arise. If you encounter something that isn't working as it should, we encourage you to get in touch so that we can put it right.

Technical information

This website is built on DjangoCMS and has been developed by Giant Digital, who consider accessibility throughout the design, development, and content publishing process.

The site is designed to be compatible with commonly used assistive technologies, including screen readers (such as NVDA, JAWS, and VoiceOver), screen magnification tools, and keyboard-only navigation. The site also functions well with browser-based accessibility features such as text resizing and high contrast modes.

Known limitations

We are aware of the following areas where the site does not yet fully meet WCAG 2.2 AA requirements. We are actively working to resolve each of these.

Images missing alternative text

Not all images across the site currently have descriptive alternative text (alt text). Without alt text, screen reader users may not be able to understand what an image conveys. We are working with the Derby & Burton Hospitals Charity team to ensure all images have appropriate alt text in place by the end of June 2026.

WCAG reference: 1.1.1 Non-text Content (Level A)

Heading hierarchy

Some pages do not follow a sequential heading structure (for example, jumping from a heading level 1 to a heading level 3, or missing a heading level 1 entirely). This can make it harder for screen reader users to navigate and understand the structure of a page. We are working to rectify heading hierarchy issues across the site by the end of May 2026.

WCAG reference: 1.3.1 Info and Relationships (Level A)

Third-party content

Some content embedded from third-party services (such as donation platforms, lottery providers, or social media feeds) may not fully meet accessibility standards. We do not have direct control over these services, but we choose third-party providers with accessibility in mind wherever possible and will raise issues with providers when they are identified.

Disproportionate burden

We are not currently claiming disproportionate burden for any aspect of this website.

Feedback and contact information

We take accessibility seriously and welcome your feedback. If you experience any difficulty using this website, or if something does not seem to be working as it should with assistive technology, please let us know and we will do our best to resolve it as soon as possible.

We aim to acknowledge all accessibility-related feedback within 5 working days.

Requesting alternative formats

If you need any content from this website in an alternative format — such as large print, audio, or an accessible document — please contact us using the details above. We will do our best to provide what you need in a reasonable timeframe.

How we test and maintain accessibility

This website was reviewed against WCAG 2.2 AA criteria by Giant Digital during development, using a combination of automated testing tools (including axe and Lighthouse) and manual checks with assistive technologies including keyboard navigation and screen reader testing.

We will continue to audit the site on an ongoing basis, identifying and addressing issues as the site evolves and new content is published.

Reporting an accessibility problem

If you would like to report a specific accessibility issue, please email UHDB.Charity@nhs.net with as much detail as possible, including the page you were on, what you were trying to do, and the technology you were using. This helps us investigate and resolve problems more quickly.

Additional resources

For more information about web accessibility standards:

Thank you for visiting the Derby & Burton Hospitals Charity website. If something isn't quite right, please do get in touch — we want this site to work well for everyone.